Last Updated: December 10th, 2025
Dualverse, Inc. ("Dualverse," "we," "our," or "us")
This Privacy Policy explains how Dualverse collects, uses, and protects information within the Photo With Santa AI app. We take privacy—especially children's privacy—seriously and design the App to give families a safe, transparent experience.
Because the App does not use accounts or logins, all information is provided voluntarily through photo uploads.
We process the images you submit to:
These images are stored securely on our servers and deleted after the retention period (default: 30 days).
The Santa photos we create for you are also temporarily stored on our servers so you can access them under "Existing Results."
We may collect limited diagnostic and performance data such as:
This data helps improve reliability and does not identify users personally.
The App does not collect:
(Purchases are handled through Apple and Google.)
We use uploaded photos only to:
We do not:
Photos and generated results are:
To request deletion, email support@dualverse.com.
Parents or legal guardians may upload photos of their children to generate Santa photos. We do not knowingly collect personal information directly from children.
By submitting a child's image, you confirm that:
We do not request or store identifying information about children.
We may use trusted third-party vendors for:
These vendors follow strict security and privacy standards.
We use industry-standard safeguards to protect photo uploads and generated results, including encryption in transit and restricted access controls.
No system is perfectly secure, but we continuously work to improve safety.
Depending on your region, you may have rights to:
Contact: contact@dualverse.com
We may update this Privacy Policy periodically. Updates will appear inside the App and take effect upon posting.
Dualverse, Inc.
Email: contact@dualverse.com